SHIPPING POLICY

Thank you for shopping with Bemmaluxewigs. Please read our shipping policy carefully before placing your order.

Processing Time

All orders are processed within 1–5 business days unless otherwise stated.

Please note:

Processing times may increase during sales, holidays, new launches, or high order volumes
Custom wigs and pre-orders may require additional processing time
Orders are not processed on weekends or public holidays

Once your order has been shipped, you will receive a tracking number via email or message where applicable.

Shipping Locations

We currently ship:

Shipping availability may vary depending on your country.

Delivery Estimates

Estimated delivery times after dispatch:

Please note that delivery times are estimates and may vary due to customs, courier delays, weather conditions, or peak periods.

Customs & Import Charges

International customers are responsible for any customs fees, import duties, taxes, or additional charges required by their country.

Bemmaluxewigs is not responsible for delays caused by customs clearance.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details.

If incorrect information is provided:

Please double-check your address before completing checkout.

Lost, Delayed or Stolen Packages

Once a parcel has been handed over to the courier company, Bemmaluxewigs is not liable for:

However, we will do our best to assist customers in resolving shipping issues with the courier.

Order Tracking

Tracking details will be provided once your order has been dispatched.

Please allow some time for tracking updates to appear in the courier system.

Refused Deliveries

If a customer refuses delivery or fails to collect their parcel and it is returned to us:

For any shipping enquiries, please contact us through our official WhatsApp number connected here.

Thank you for choosing
Bemma Luxe Wigs byBemma Beauty Empire Ltd

Wear it, step out, own the room.
Think Life, Think Beauty.